Shipping Policy

Last Updated: June 1, 2026

Thank you for shopping with Brazil Proteins/Keratins. This Shipping Policy explains how we process and deliver orders.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

• During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• United Arab Emirates: 1–5 business days

• GCC Countries: 3–10 business days

• International Orders: 7–21 business days

Delivery times are estimates and may vary depending on the destination, customs procedures, and courier services.

Shipping Charges

Shipping fees are calculated and displayed at checkout before you complete your purchase.

Free shipping promotions, if available, will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive tracking information (where available) via email or other contact details provided during checkout.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Brazil Proteins/Keratins is not responsible for delays caused by customs clearance procedures.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Shipments

If your shipment is significantly delayed or appears lost, please contact us and we will assist in working with the shipping carrier to resolve the issue.

Contact Us

Business Name: Brazil Proteins/Keratins

Email: aliabbasyounas3706@gmail.com

Phone: +971 50 179 7845

If you have any questions regarding shipping or delivery, please contact us using the details above.